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Understanding Analytics

Learn how to read your dashboard and use data to grow your business

4 sections7 min read
1

Dashboard Overview

Your analytics dashboard shows key metrics about your listing performance.

Profile Views

How many people viewed your listing

Website Clicks

Visitors who clicked to your website

Phone Clicks

People who tapped to call you

Email Clicks

Users who clicked to email you

Direction Clicks

People who requested directions

2

Understanding the Numbers

What each metric means and why it matters.

Profile Views

What: Total visits to your listing page

Why: Shows overall interest and visibility

Engagement Rate

What: Clicks ÷ Views × 100

Why: Measures how compelling your listing is

Contact Rate

What: (Phone + Email clicks) ÷ Views

Why: Shows conversion to actual leads

Website Traffic

What: Clicks to your website

Why: Drives traffic to your own site

3

Time Periods

Compare performance across different time frames.

Last 7 Days

See recent trends and activity

Last 30 Days

Monthly performance overview

Last 90 Days

Quarterly trends and patterns

All Time

Total lifetime performance

4

Improving Your Metrics

Actions you can take to increase engagement.

Low Profile Views?

Upgrade to Premium/VIP for better placement

Low Website Clicks?

Add a compelling call-to-action in your description

Low Phone Clicks?

Make your phone number prominent, add business hours

Low Email Clicks?

Offer a free consultation or quote in your listing

Low Direction Clicks?

Add landmarks in your address description

Sample Dashboard View

1,234

Profile Views

89

Website Clicks

7.2%

Engagement Rate

+23%

vs Last Month